About Us
Well hello there and welcome. We are a family run business who are going to build our product list weekly. Feel free to browse around and keep popping back to see what we have to offer. We do really appreciate your business. Best regard, Steve and the family.
Contact Us
Hello How Can We Help?
Our working hours are Monday-Friday 10am-6pm, we will try to respond to all enquires within 24hrs. Outside our customer service hours we will be in touch as soon as possible.
If you have any question about your order or just a general enquiry, please do not hesitate to contact us at:
Email:
All order enquiries should be sent to sales@marketsquaretrading.co.uk
Correspondence Address:
- MarketSquareTrading
- The Crescent
- Bolton Upon Dearne
- Rotherham
- Sth Yorkshire
- S63 8HL
Ordering
Well hello there and welcome. We are a family run business who are going to build our product list weekly. Feel free to browse around and keep popping back to see what we have to offer. We do really appreciate your business. Best regard, Steve and the family.
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Order Placed
Once you have successfully placed your order on line you will receive by email:
An order acknowledgement from sales@marketsquaretrading.co.uk detailing the items you have selected and your unique order number.
A confirmation from our payment service provider advising that your card has been authorised successfully. This email will be issued if there is available credit on the card/account you have detailed for payment. If the payment details you have provided do not correspond to those your bank/card account hold on record we will send you an email asking you to telephone us.
Until you contact us your order will not be despatched. If you do not contact us within 7 days your order will be cancelled without any further communication.
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Security Checks
We can only deliver orders to the address at which the card/account used to make the payment is registered and your statement delivered.
The registered address is that to which your card/account statements are sent.
Your bank will confirm to us whether the details you have provided correspond to those they hold on record. Even though your payment has been ‘authorised successfully’ if you have not used the registered address for the card, your order will not be despatched.
Once you place an order, the value of the order is ‘shadowed’ on your card/account. This means that this amount of credit has been reserved. Once your order has been despatched this payment will be taken. If your order is subsequently not despatched for any reason this shadow will self cancel after 10 days.
Terms and Conditions
This page states the Terms and Conditions under which you use www.thesuperglue.co.uk. Please note that any use of this website means that you agree to the following Terms and Conditions.
Payments
Payment on this website are taken care of by Shopify who use all of the majour payment methods.
- Amazon Pay
- American Express/AMEX
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- PayPal
- Shop Pay
- Visa
Payment can be made using only the methods above, and payment for your full order including delivery will be taken immediately. The total amount you pay is the same regardless of the payment method.
All Payments are Secure, and are handled by Shopify.
Shipping
Shipping Methods and Information
- We only deliver to your registered address. If you need your item sending to an alternative address you must add the address to your paypal account before you make your purchase.
- Postage time is around 3 working days for 2nd class post. Please use the Express or First Class options if you require your order sooner.
- If your item has not arrived after 4 or 5 days could you please contact your local sorting office as it is very likely that delivery was attempted whilst no one was in and sometimes the advice card was misplaced or the postman may have just run out of slips.
- PLEASE NOTE:All Orders Above 2kg will be dispatch By Collect Plus Tracked Courier
- PLEASE NOTE:Northern Ireland, Highlands & Islands Customers Free Standard Delivery Available.
- If you choose Express Delivery or your order is more than 2kg the following postcodes will incur an additional £10 surcharge. AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36-IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50, BT (Northern Ireland) HS, IV41-IV49, IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE, IM (Isle Or Man) Channel Isles.
Returns
We want you to be 100% happy.
- We want you to be 100% satisfied with your purchase so all BUY IT NOW purchases are covered by the following returns policy..
- If you wish to return your purchase please make a returns request via the Ebay Resolution Centre within 14 days of receiving your item. This can be done by clicking on the drop down menu to the right hand side of the purchased item and selecting "Return This Item." Further return instructions are given from there on.
Privacy Policy - Introduction
MarketSquareTrading is committed to protecting the privacy and personal information of our users.
This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. By using our website, you agree to the collection, use, and sharing of your information as described in this policy.
Information Collection
The information we collect from you includes:
- Personal information, such as your name, email address, and postal address, when you create an account or make a purchase on our website.
- Technical information, such as your IP address and device information, when you access our website.
- Usage data, such as the pages you visit and the actions you take on our website.
Use of Information
We use the information we collect to:
- Provide and improve our services, such as processing your orders and communicating with you about them.
- Personalize your experience, such as displaying products and content that are relevant to you.
- Analyze and understand how our website is used, in order to make improvements and provide a better user experience.
Sharing of Information
We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with third-party service providers who assist us in operating our website, fulfilling orders, and communicating with you. These third parties are contractually bound to maintain the confidentiality and security of your information.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Accessing and Updating Your Information
You have the right to access, update, and delete your personal information that we hold. If you would like to exercise these rights, please contact us through our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us through our website.